61. Knowledge Management Cluster Advancing the Art and Science of knowledge management. http://www.kmcluster.com/

Express Registration Cluster Date Network Cluster Event Secure Registration New York 1 Feb 2008 Enterprise Mashups Register Silicon Valley 18 Jan 2008 Presence 2.0 Closed Prediction Markets Cluster Special Action/Research Summit Prediction Markets European Summit London, United Kingdom Thursday-Friday, 11-12, October 2007 Summit Notes Secure Registration Form Registration includes meals, books, refreshments, materials, Wi-Fi access, reception, materials, group workspace and discounts. Participant registration is $499.00. (Secure, online registration in advance required; no on-site registration) -sponsors- Subscribe to Prediction Markets Email: Prediction Markets Cluster Summit Venue Putney Embankment London house@thamesrc.co.uk Tel/Fax: 020 8788 0798 Location Thames Rowing Club is situated on Putney Embankment, between Festing Road and Rotherwood Road. The nearest tube station is Putney Bridge, on the District Line. The nearest rail station is Putney, at the top of Putney High Street. (enlarge) Summit Notes Summer 2006 Special Action/Research Event The Future of Media Tuesday, July 18

62. What Is Knowledge Management? I call them Knowledge Organisations , and I have used epistemology for understanding what knowledge is. To me knowledge management is The art of creating http://www.co-i-l.com/coil/knowledge-garden/kd/whatiskm.shtml

Concepts are best defined from how people use them. So let me try to define Knowledge Management by looking at what people in this field are doing Both among KM-vendors (researchers and consultants) and KM-users read short descriptions of what companies and other practitioners are doing) there seem to be two tracks of activities - and two levels. Track KM = Management of Information. Researchers and practitioners in this field tend to have their education in computer and/or information science. They are involved in construction of informatiom management systems, AI, reengineering, group ware etc. To them Knowledge = Objects that can be identified and handled in information systems. This track is new and is growing very fast at the moment, assisted by new developments in IT. Track KM = Management of People. Researchers and practitioners in this field tend to have their education in philosophy, psychology, sociology or business/management. They are primarily involved in assessing, changing and improving human individual skills and/or behaviour. To them Knowledge = Processes , a complex set of dynamic skills, knowhow etc, that is constantly changing. They are traditionally involved in learning and in managing these competencies individually - like psychologists - or on an organisational level - like philosophers, sociologists or organisational theorists.

63. FCW Events Federal knowledge management spending will reach $1.3 billion over the next five years, according to INPUT’s November 2005 “Federal knowledge management http://events.fcw.com/event/KM07

Expand All Collapse All E-Gov Institute IPv6: The Future for Dynamic Networks ... Contact Us Knowledge Management 2007: Apr. 3 - Apr. 5, 2007 Ronald Reagan Building, Washington, DC Overview Schedule Tracks Keynotes ... Exhibits The 8th Annual Knowledge Management Knowledge-Centric Transformation for Tomorrow's Government Workforce Conference: April 3-5, 2007 Free Exhibition (for Government): April 4, 2007 Ronald Reagan Building, Washington, DC Federal Knowledge Management spending will reach $1.3 billion over the next five years, according to INPUT’s November 2005 “Federal Knowledge Management MarketView” report. As expectations increase for how the government should collect and share essential information, there is renewed interest in incorporating “results-driven” KM solutions into enterprise architectures. With a strong, proven track record, this 3 day event – the largest KM event serving the government – provides an excellent venue for senior KM professionals to network with their peers who are actively exploring, planning, and implementing Knowledge Management solutions across government. For information on attending or exhibiting

64. Organizational Learning And Knowledge Management Collection of regularly verified resources and links assembled by University of Colorado at Denver School of Education. http://www.cudenver.edu/~mryder/itc_data/org_learning.html

Martin Ryder University of Colorado at Denver School of Education Organizational Learning and Knowledge Management Resources Readings Corollary Sites Resources Organizational Learning What is Organizational Learning? (Klaus Beck) Timeline of Learning Organization Concepts (Peter Senge, et. al.) Organizational Learning (Natural Resource Management changelinks , Will Allen) Learning-Org Dialog on Learning Organizations (online discussion group) the Electronic Journal of Radical Organisational Theory Knowledge Management What is Knowledge Management? (Brian Newman) (Yogesh Malhotra) Knowledge Management (Jay Cross, Internet Time Group) Knowldege Management Discussion Group Knowledge Management (Craig Marion) Knowledge Management Research Center Knowledge Management Resource Center Readings Chris Argyris (Mark Smith) Beware of skilled incompetence Choo Chun Wei Krohn (2000) Knowledge Societies pdf Yogesh Malhotra Toward a Knowledge Ecology for Organizational White-Waters Middle Managers and "Middle-Up-Down" Knowledge Creation (Yogesh Malhotra) Putnam 2000 Foundations of Action Design: Theory and Practice George Roth Roth home page Roth profile The Learning History Research Project Edgar Schein (MIT Sloan School of Management) Edgar Schein Home Page mirror Nellen Ddonald Schön (Mark Smith) Peter Senge (Mark Smith) Senge, Kleiner, Roberts, Ross, Roth and Smith

65. Knowledge Management Software, Knowledge Base, Customer Relationship Management knowledge management, eGain s knowledge management software, knowledge management software. http://www.egain.com/products/knowledge_management.asp

Select country Asia Pacific Benelux France Germany Ireland Italy Japan Netherlands Scandinavia United Kingdom Product suite Web self-service products FAQ, search, browse Customer portals ... Careers Your message has been sent. "eGain has demonstrated to the editors of Customer Inter@ction Solutions that their products and services have substantially improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset: their customers." - Nadji Tehrani Home Products Forward to colleague Print Knowledge management guarantees high-quality customer service by infusing your customer service agents with knowledge, making them as productive and educated as your best agents. It ensures fast, consistent and accurate answers to increase customer satisfaction by providing agents and other users a range of ways to get to information in the common knowledge base.

66. 10 Principles Of Effective Information Management NOVEMBER 2005 KM Column Effective information management is not easy. This article outlines 10 critical success factors knowledge management Column http://www.steptwo.com.au/papers/kmc_effectiveim/

@import "/stylesheets/general.css"; Home Papers Contact About ... IA Essentials (Sydney) IA Essentials (Brisbane) Content Management Requirements Toolkit Component of The CMS Lifecycle Interested in syndicating our articles? Find out more MONTH 2005 10 principles of effective information management by James Robertson Published on 1 November 2005 Improving information management practices is a key focus for many organisations, across both the public and private sectors. This is being driven by a range of factors, including a need to improve the efficiency of business processes, the demands of compliance regulations and the desire to deliver new services. In many cases, 'information management' has meant deploying new technology solutions, such as content or document management systems, data warehousing or portal applications. These projects have a poor track record of success, and most organisations are still struggling to deliver an integrated information management environment. Effective information management is not easy. There are many systems to integrate, a huge range of business needs to meet, and complex organisational (and cultural) issues to address. This article draws together a number of 'critical success factors' for information management projects. These do not provide an exhaustive list, but do offer a series of principles that can be used to guide the planning and implementation of information management activities.

67. Knowledge For Development - Knowledge Management For Organizational Capacity Conference on knowledge management as an Enabler of Change and Innovation in Africa June 11-13, 2007 in Cairo, Egypt. This regional event, sponsored by http://web.worldbank.org/WBSITE/EXTERNAL/WBI/WBIPROGRAMS/KFDLP/0,,contentMDK:209

var templatePathPrefix = "http://siteresources.worldbank.org/"; Home Site Map Index FAQs ... Topics Search Knowledge for Dev All Programs All Home Learning WBI Learning Programs Knowledge for Develo... ... Knowledge Management Knowledge Management for Organizational ... About Learning Events Learning Materials E-Learning ... All Learning Programs Site Tools Home Contact Us Site Map Knowledge Management for Organizational Capacity K4D Program Initiative Much in the same way that national leaders are developing strategies to remain competitive in the new, global knowledge-based economy, institutions in the public, private or non-profit sectors, have come to realize the role which “knowledge” can play in enhancing the effectiveness of their operations. In addition to investments in human resources and leveraging the role information technology, they have begun to devote considerable attention to harnessing the explicit and tacit knowledge they posses. This initiative is supported by the World Bank Institute’s  Knowledge for Development (K4D) Program It aims to enhance the capacity of development-oriented organizations in the client countries to achieve greater impact through the application of knowledge management tools and practices. Download a brief  program overview  in PDF format.

68. The Knowledge Management Forum (KMForum) Virtual community of practice focused on furthering fundamental theories, methods and practices. Features archives and news. http://www.km-forum.org/

Looking for the KMForum Archives? They now have a new home in the Public Reading Room inside the KMFCC Now Open !! The KMFCC is the new home for the Public Discussion Areas and the KMForum Archives. [New Users Register Here] [Registered Users Enter Here] KMFCC Current Events New Public Discussion Groups Forming New Conferences Being Planned Leading subject matter experts are asking for your input. Tell them which subjects you want to see and how you want them presented. Check the for the latest KMFCC News T he Knowledge Management Forum is a virtual community of practice focused on furthering the fundamental theories, methods, and practices supporting the Knowledge Professions The new KMForum Conference Center (KMFCC) is just one of many changes planned for the coming months as the KMFourm grows to meet the needs of the Knowledge Professions. Interested in learning more? Join us in the new KMFCC

69. APQC's Knowledge Management Blog I’ve decided that anyone who thinks that knowledge sharing (aka knowledge management) is easy, or worse, who “doesn’t get it” at all woefully underestimates http://apqckm.blogspot.com/

@import url("http://www.blogger.com/css/blog_controls.css"); @import url("http://www.blogger.com/dyn-css/authorization.css?targetBlogID=7623387"); APQC's Knowledge Management Blog Thursday, December 13, 2007 Blogs to the left of me, blogs to the right of me… that’s how I described one of the findings from our just completed consortium benchmarking research on enterprise 2.0 tools. With about 120 of some our closest friends gathered together at APQC for 1-1/2 days to share their experiences, blogs were definitely on the minds and lips of everyone. Whether used as a communication or as a collaboration tool, blogs seemed to be considered THE way to connect people among many in the audience. So, with that wisdom in mind, I ask, “Who’s using blogs for business purposes, and what results have you seen?” Or, in other words, “Show me the money!” Comments welcome; encouraged; hoped for. P.S. From the knowledge transfer session I described above, we created a new blog—just for participants only. They’re going to keep the discussion going in there. Those of you who missed out, well, you missed out. BUT—if you comment here, I’ll make sure they get a chance to hear from you. posted by Jim Lee, PMP at

70. Document Library - Knowledge Management - Knowledge_management To expand its capacities, the School is developing an ambitious knowledge management portal to provide access to School and University resources. http://www.tim.hawaii.edu/Document Library Knowledge Management/knowledge_manag

var navBarHelpOverrideKey = "wssmain"; var MSOWebPartPageFormName = 'aspnetForm'; This Site Home About TIM News Academic Programs ... Learning Information Literacy Online Knowledge Management As a knowledge creation organization, the TIM School accepts its responsibility to disseminate information in an effective and equitable manner. The School’s Sunset Reference Center is a well-recognized and important resource that serves students and the Hawaii community. As the leading travel industry management academic unit in Asia and the Pacific, the School has a responsibility to provide a wide range of audiences (students, government officials, private sector members, and the general public) with access to current, timely information. This information is crucial if responsible tourism, leading to enhancement of host communities, is to be achieved. To expand its capacities, the School is developing an ambitious knowledge management portal to provide access to School and University resources. 2560 Campus Road, George Hall 346, Honolulu, HI 96822 Phone: 808-956-8946, Fax: 808-956-5378

71. FCW Events knowledge management 2008. April 28 April 29. Ronald Reagan Building, Washington, DC. This 9th Annual event is the only KM event serving the government http://www.e-gov.com/

Expand All Collapse All E-Gov Institute IPv6: The Future for Dynamic Networks ... Contact Us Upcoming Curriculum Register Now for: Select An Event... IPv6: The Future for Dynamic Networks Knowledge Management 2008 For the past 8 years, the E-Gov Institute conferences have been the preferred venue for education, networking and community-building for public sector IT and management professionals. Through sessions and exhibits, these in-depth events focus on the most important technology issues and solutions in government. Industry practitioners provide an interactive learning experience for public sector professionals to review the policy, technology, and applications in detail for a variety of disciplines. IPv6: The Future for Dynamic Networks February 13 Grand Hyatt, Washington, DC Knowledge Management 2008 April 28 - April 29 Ronald Reagan Building, Washington, DC This 9th Annual event is the only KM event serving the government community.

72. The Momentum Of Knowledge Management The following paper summarises recent developments in the field of knowledge management. There are accompanying timeline images of Wellsprings Hindsight http://www.entovation.com/momentum/momentum.htm

The Momentum of Knowledge Management Debra M. Amidon Founder and Chief Strategist, ENTOVATION International The following paper summarises recent developments in the field of Knowledge Management . There are accompanying timeline images of Wellsprings Hindsight (44K) and Insight (33K) , or an updated comprehensive timeline (305K). ENTOVATION International is at the forefront of developments in this field through its unique Knowledge Innovation Assessment and associated services This article appeared in the May/June 1996 edition of Research-Technology Management, the journal for Industrial Research Institute (IRI). Translations - Links provided below Romanian ADR SV OLTENIA Sorin Cosmulescu Dutch De kennismanagementbeweging Hubert Linders French The Momentum of Knowledge Management Eunika Mercier-Laurent German Die Triebkraft des Wissens-Management Stefan Fazekas Norwegian The Momentum of Knowledge Management Roar Stokholm Spanish El Momentum de la Administracion del Conocimiento Christian Delahuerta Turkish Bilgi Yönetimi Hareketi Ms. Gülgün Kayakutlu

73. Knowledge Management Best Practices, Tools & Processes | Gantthead knowledge management best practices, tools and processes from gantthead. An online community for IT project managers offers resources and expertise in http://www.gantthead.com/departments/departmentPage.cfm?ID=3

74. Elsevier Science And Technology Books: Knowledge Management Publishes books on knowledge and change management by leading authors. Features company profile and ordering information. http://books.elsevier.com/knowledgemanagement/

Welcome to Knowledge Management Knowledge Management Butterworth-Heinemann is now part of Elsevier Before we direct you to the page you requested, we need to know where you are. Enter here if you are: in North America outside North America www.elsevier.com Terms and conditions

75. CRM Today - Knowledge Management Join 1 CRM Resource Center for knowledge management, Customer Relationship Management and Marketing. This section focuses on knowledge management featuring http://www.crm2day.com/knowledge_management/

Latest CRM News Research Reports Business Deals Corporate Orders ... Submit your CV by Document Type Academic Papers Articles Case Studies Presentations ... Research Reports by Industry Finance Retail Telco Government ... List your Company var zflag_nid="203"; var zflag_cid="235897/145178/145177/145176/16"; var zflag_sid="4543"; var zflag_width="468"; var zflag_height="60"; var zflag_sz="0"; Submit a document What is Knowledge Management Knowledge management is an audit of intellectual assets that highlights unique sources, critical functions and potential bottlenecks which hinder knowledge flows to the point of use. It protects intellectual assets from decay, seeks opportunities to enhance decisions, services and products through adding intelligence, increasing value and providing flexibility. Experts Corner Communicating intelligently with existing customers is critical, and marketing spend is heavily weighted towards this pool. But businesses cannot afford to neglect prospecting activity. So, what techniques can businesses adopt to ensure that the search for new customers is both targeted and cost-efficient ? John Joseph, VP Corporate Marketing, Envox Worldwide, Envox Worldwide

76. Knowledge Management Certification And Training Educational institution. Offers details on certification and training. With list of alumni and events calendar. http://www.kminstitute.org/

Member Login Home Welcome Downloads Sitemap ... Forgot Password Welcome anonymous 22 Jan 2008 Congrats to Our Newest CKM Grads! (Jan, '08, Washington DC) 01 Jan 2008 KMI to Launch Virtual/E-Learning Course in India, March, '08 30 Dec 2007 January Member Spotlight: Manny Ovalle Corporate "Hello" eCKM Demo! Knowledge Age Videos Student Praise Welcome to the International Choice for Knowledge Management Certification and the KM Body of Knowledge.™ KM I Members Save $$ on This Conference! Join KMI today (free) and start saving on this and other events. For your Discount Code, email: info@kminstitute.org , subject: "discount code" January 24, 2008 Full Calendar Events next 12 months KM Cafe - Arlington, VA (Next to Metro) Jan 24 - Jan 24 KM Cafe - Arlington, VA Washington DC Mar 3 - Mar 7 CKM Workshop - DC Washington DC Mar 3 - Mar 4 KM Essentials, 2-day Class Boston, MA Mar 3 - Mar 6 Kuwait City, Kuwait Mar 9 - Mar 13 CKM Workshop - Kuwait Kuwait City, Kuwait Mar 9 - Mar 10 KM Essentials - Kuwait Basel, Switzerland Apr 21 - Apr 25 CKM Workshop - Switzerland Washington DC May 12 - May 16 CKM Workshop - DC Washington DC May 12 - May 13 KM Essentials, 2-day Class

77. Knowledge Management And Organizational Memories - Artificial Intelligence (...J knowledge management and Organizational Memories Artificial Intelligence. The task of knowledge management (KM) is to capture explicit and tacit knowledge http://www.springer.com/prod/b/0-7923-7659-5?referer=www.wkap.nl

78. Knowledge Management Glossary Of Terms Like all professions, the world of knowledge management has its own cryptic terminology. Words like taxonomy and of course the consultant s timeless http://www.knowledgepoint.com.au/starting_out/glossary.html

Home Getting Started Knowledge Management Business Intelligence ... Search What's Hot... News-feed ...latest: KM headlines Data Privacy headlines Knowledge management - glossary Like all professions, the world of Knowledge Management has its own cryptic terminology. Words like "taxonomy" and of course the consultant's timeless favourite, "paradigm". Rather than be confounded by such phrases in your quest to comprehend the incomprehensible, use our glossary for the enlightenment you seek. Artificial intelligence A broad term encompassing anything relating to making computers behave like humans. Balanced Score-Card Developed by Kaplan and Norton as a tool to measure intellectual capital. Designed to focus managers' attention to those factors that help the business strategy, it adds alongside financial measures, measures for customers, internal processes and innovation Human capital that which is in the minds of individuals: knowledge, competencies, experience, know-how etc. Structural capital "that which is left after employees go home for the night": processes, information systems, databases, patents etc.

79. Personal Knowledge Management Personal knowledge management (PKM) attempts to utilize the computer to help the individual manage the information explosion in a meaningful way. http://www.anderson.ucla.edu/faculty/jason.frand/researcher/speeches/PKM.htm

Personal Knowledge Management : Who, What, Why, When, Where, How? Jason Frand and Carol Hixon December, 1999 Our students, who will spend most of their working lives in the 21 st century, will need to see the computer and related technologies as an extension of themselves, as a tool as important as the pencil or quill pen was for the last several hundred years. Fifteen years ago, few people knew what a personal computer was. Now personal computers are ubiquitous. With the proliferation of personal computers and linked computer networks, there has been an increase in the amount of information produced, as well as new avenues of finding the information. Personal Knowledge Management (PKM) attempts to utilize the computer to help the individual manage the information explosion in a meaningful way. What is personal knowledge management? It’s a system designed by individuals for their own personal use. Knowledge management has been described by Davenport and Prusak as a systematic attempt to create, gather, distribute, and use knowledge. (a) Lethbridge characterizes it as the process of acquiring, representing, storing and manipulating the categorizations, characterizations and definitions of both things and their relationship.

80. Federal Enterprise Architecture knowledge management. Defines the set of capabilities that support the identification, gathering and transformation of documents, reports and other sources http://www.whitehouse.gov/omb/egov/a-4-4-digit-knowledge.html

Skip to main content Search Federal Enterprise Architecture FEA Reference Models FEA PMO Action Plan FEA Assessment ... Council Service Domains Customer Services Process Automation Services Business Management Services Digital Asset Services ... Support Services Related Information Consolidated Reference Model PDF SERVICE COMPONENT REFERENCE MODEL (SRM) Digital Asset Services: Knowledge Management Defines the set of capabilities that support the identification, gathering and transformation of documents, reports and other sources into meaningful information. Categorization Defines the set of capabilities that allow classification of data and information into specific layers or types to support an organization. Information Mapping / Taxonomy Defines the set of capabilities that support the creation and maintenance of relationships between data entities, naming standards and categorization. Information Retrieval Defines the set of capabilities that allow access to data and information for use by an organization and its stakeholders. Information Sharing Defines the set of capabilities that support the use of documents and data in a multi-user environment for use by an organization and its stakeholders.

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